Public Trust Profile

Utility Connect

One Call Does It All

4.96 average · 16,202 public reviews

Trust Score 99 — 16,202 PUBLIC REVIEWS

google · 15,451 reviews; bbb · 303 reviews; birdeye · 276 reviews; facebook · 161 reviews; yelp · 11 reviews

Reputation intelligence

Generated from connected public review evidence.

About

Utility Connect is a nationwide white-glove home services concierge that helps homebuyers, renters, and movers quickly connect essential services before move-in. Through strategic partnerships with brokerages, property managers, and real estate platforms, our dedicated Home Service Experts assist customers with internet, TV, home security, insurance, utilities, moving services, and more — all through one trusted point of contact. Since 2012, Utility Connect has earned thousands of 5-star reviews and maintained an A+ BBB rating by focusing on a simple philosophy: serve, not sell. Our technology-driven platform combines human support, AI-powered automation, and seamless integrations to create a stress-free moving experience while helping partners increase client satisfaction, retention, and additional revenue.

Products & services

  • Home Services
  • Utilities

Contact & locations

Address: 6800 Windhaven Parkway, The Colony, Texas 75056, United States

Public reviews

4.96 average · 16,202 public reviews

  • devin etsitty — 5/5: It was quick and I was given insight on what works best in my area
  • Alea Poole — 5/5: Chris was nice and knowledgeable.
  • Kaitlyn Smith — 5/5: Josh was very helpful and informative.
  • Tamra Johnson — 5/5: Please cancel the "1" that likely went through the first rating I gave. I hit "post" too soon! :-( Chris S. earns a 5 and was very helpful. I appreciated his time, as this saved me time from having to call the offered services myself, likely getting put on hold, etc. The serv
  • meagan sessions — 5/5: Angel was very helpful and answered all of my questions
  • Denise Strong — 5/5: Josh was professional, patient, courteous and helpful! Thank you for your expertise in utilities!
  • Sachin M — 5/5: Daniel was very patient and helpful and made the process of setting up my electricity very straightforward and easy
  • Richard Weatherby — 5/5: Nathan was very knowledgeable. If there was more than 5 ⭐ I would give him a 10